Write clear, concise and condensed meeting minutes and still keep your sanity!

A year has passed since I first started blogging about minute taking. Apart from a few weeks over the Christmas period and the last few weeks when I was away on holiday I’ve blogged every week. That’s almost 52 blogs – on minute taking! I didn’t ever think I would find so much to say about minute taking, but I guess that isn’t hard when you’re passionate about the subject.

Feedback has been great and I’m proud that I have 71 blog followers which hopefully means I’m writing something that at least is some way helpful in providing some tips so we can become better minute takers.

The top four blogs

In reflecting back these are the top four blogs that generated the most comments:

Skills required to be a good minute taker

Should a minute taker follow up actions from a meeting?

Is shorthand still a relevant skill for a minute taker?

I’m a minute taker – so can I speak at a meeting?

Going forward, I’m dreading the day when I might run out of minute taking things to blog about.

If there’s something about minute taking you’d like me to blog about please feel free to put up a comment!



I love it when I come across websites that provide useful content to help me in life in general plus also professionally.

Listed below are my top four go-to websites for minute taking and meetings resources.


Videoconferencing and collaboration solutions

For those of you who have a lot of virtual meetings, GoToMeeting has a good blog on how to make sure these are run effectively.


Stay up to date on the latest issues, trends and best practices in board management and governance.

While not so much on minute taking, BoardEffect have a great blog that discusses a lot of issues around board governance. A minute taker working at this level needs a good understanding of governance issues so that you can provide the best support to management (and ultimately the board).


Paperless meetings with iBabs.

Some good blog articles including the future of meetings and meeting trends.


This website encourages people to be creative in their work and this includes thinking outside of the square in terms of meetings.

Do you have any good meeting/minute taking websites that you go to?


There are generally three ways to write minutes:

Verbatim or Narrative minutes

These minutes are virtually word for word of what was said and who said what at a meeting.

Summary minutes

Records detail around what was said.

Action point minutes

Minutes that summarise the discussion.

What style do I use?

There are advantages and disadvantages to each style and these are outlined in my recently launched book Minute Taking Madness.

The style that you use may well depend on the type of meeting you’re taking minutes for.

What style do you use and why?



Have you ever tired to change the way something is done at work and met with resistance? People don’t generally like change – change can be scary, it means a different way of doing things and I might not like it.

Some of things I try to do on the minute taking courses I run is expose participants to different types of minute templates and the preferred style of recording minutes (ie a summarisation of discussion without naming people).

In some instances this can be a complete change to the way minutes have been formatted or displayed for some meeting participants.

I can say that just about all of my course participants embrace that there could be a better way of doing something, they could see how it would work and are willing to give it a try. However, they have reservations as to reactions to the change back at work. And this is mainly because they know they’ll meet with resistance.

There are a number of ways you can implement change without rocking the boat or ruffling too many feathers and I’ll outline two of those suggestions here:

Trial it

I’ve already outlined the reasons why people can be negative about change. A common response when you ask why something is done a particular way is, “this is the way it’s always been done.” This is a poor excuse and we should always be questioning why something is being done so we can be more efficient and effective.

Ensure you outline the reasons and benefits for the change – what will make it better and why. You should have people’s buy in at this point. If not, or your still meeting with some reluctance, a good way to move things forward is to suggest that the change be trialled. That way people don’t have to commit up front.

An example of this was a woman who attended my course really wanted to change the format and style of the minutes. She worked for an old organisation where the minutes style had not changed for 20 years. We talked through some options. In the end we decided that to get the buy in she needed, she would produce two sets of meeting minutes – one in the old style, and one in the new style. She presented this to the committee members and immediately they could see the advantages of the new style, but they were still reluctant to commit. She suggested that they trial using the new style for three months at which time the group would make a decision as to which format they would use. The group agreed to this. When the three months was up, guess which style and format they adopted? Yes, the new one.

Small changes

When you want to make a lot of changes, be careful about making them all at once. You’ll freak people out! List out the changes you want to make, prioritise them and then start with the first one. Once everyone is comfortable with this change then move onto the next one. Rinse and repeat!

By doing it this way you’ll be more likely to implement successful changes and keep people with you as you go. Even if it takes six months or more. And by the end of the six months you’ll have all the changes embedded.

Part of driving efficiencies in any organisation is about asking why, coming up with a more efficient and effective way of doing things and then implementing them by a process of trial and slowly but surely.

Have you implemented any changes in taking minutes and, if so, what did you do to ensure those changes were implemented successfully?


Proofreading is a critical part of the minute taking process.

In this post I wrote about going that one step further and getting your final draft minutes peer reviewed so that a fresh pair of eyes can pick up any errors.

There’s an art to proofreading and it’s a step we quite often skip over. We think, “Let’s just get those minutes done so I can get onto the rest of my work.”

The following are some tips to help you become a better proofreader:


Always proofread your minutes


Review a hard copy

Proofread from hard copy, never from the screen. It’s too easy to miss something if reading directly from the screen.


Take a break

If time allows, set your writing aside for a few hours (or days) after you have finished composing, and then proofread it with fresh eyes.

I used to aim for trying to complete the first draft of the minutes on the same day as the meeting (or within 24 hours) or I’d leave the minutes until the next day and re-read them again. It was surprising what errors I picked up or realised what I wrote just didn’t make sense.


Look for one type of problem at a time

A thorough proofread should take a three-prong approach where you look for different things at each stage.

The three steps are:

First proofread

  • Content
  • Sentence structures – logical construction of sentences and flow from one paragraph to the next
  • Any ‘loose ends’

Second proofread

  • Word choice
  • Double check all figures
  • Consistency

Third proofread

  • Spelling
  • Punctuation


Read your work out loud
This helps you hear a problem eg a missing word, poor sentence construction or bad grammar that you may’ve missed.


Read backwards

This sounds very odd. And it is. Nothing will make sense, but a way to catch spelling errors is to read backwards, from right to left, starting with the last word in the text. Doing this will help you focus on individual words rather than sentences.


Use a ruler

Use a ruler to guide your eyes and only move the ruler down to the next line when you have finished reading that line. This allows you to concentrate on reading one word at a time. This takes practise because when we read, we generally skim over the words fixing our eyes on the words four times in one line.  Most people can only accurately take in about six letters. We need to make a conscious effort to look at each individual word.  


Create your own proofreading checklist
Keep a list of the types of mistakes you commonly make, and then refer to that list each time you proofread.


Ask for help

Get your work peer reviewed.


Using some of the tips above will help you become a better proofreader and ensure your final minutes are accurate and therefore professional.


Do you have any tips for becoming a better proofreader?