Write clear, concise and condensed meeting minutes and still keep your sanity!

Do you want to write minutes quickly and alleviate what can sometimes be a stressful task?

Now you can with my new book Minute Taking Madness.


Minute Taking Madness is jam packed with tips and techniques on:

  • how the critical relationship between the minute taker and the chairperson can make or break your minutes
  • the tools to use to take minutes
  • suggested types of templates
  • what style of minutes is best suited for different meetings
  • how to differentiate between waffle and the key points
  • how much detail should be recorded
  • recording different viewpoints
  • paraphrasing
  • listening skills
  • identifying meeting participants’ communication style.

This essential resource includes a summary at the end of each chapter, exercises to refine your skills and links to additional resources.

Whether you’ve been taking minutes for years, are a newbie, it’s part of your job or you’re doing it voluntary this book will help reduce the madness we sometimes feel as a minute taker.

After reading Minute Taking Madness you will be well-equipped to tackle your minutes with confidence.


Amazon US

Amazon UK





“This is awesome! I can’t say enough about how Minute Taking Madness is tailored to the needs of the minute taker. Robyn, you were my inspiration behind becoming a better minute taker! Your minute taking courses got me up and running and this book will be a good reference tool for me. Highly recommend this to any minute taker.”

Tendai, Founder – ExcelleNZ AssistaNZ, New Zealand

“Robyn has created a book overflowing with secrets, tips and tools of the trade in a practical and humorous read. Whether you have been taking minutes for twenty minutes or twenty years, this book has something for you. You will find yourself referring to it again and again and you might even find yourself enjoying taking minutes!”

Sherie Pointon – Admin Advantage, New Zealand

‘I am probably the last person in the world who would be asked to take minutes at a meeting. However, as a Project Leader, Program Manager and finally Department Manager, several times over, I have conducted more meetings than most people ever will…Even if your just an attendee at most meetings, I urge you to take a moment to read this well written, easy to understand and extremely helpful book…A must read for anyone taking minutes or conducting meetings.”

Bob Boze -past Project Engineer/Program Manager, Communications and Navigation Systems, Northrop Grumman Corporation, Electronics Division, USA


Robyn Bennett, Dip Mgnt, clearly remembers the first time she had to take minutes in her role as an executive assistant.

“At that point in my career, it was the most scariest thing I’d ever done. I didn’t know what the meeting was about, there was no agenda, the meeting was poorly run and I had no idea what I was supposed to be writing down.”

Since that day Robyn spent many hours honing her skills so she could be a better minute taker. She started a secretarial business in 2000 and contract minute taking formed a huge part of her client base. Before long she was taking minutes for up to 10 committees a month and anywhere from a one-hour informal meeting to a three-day formal board meeting.

In 2003 Robyn set up a training company focusing on minute taking and since then has led in excess 500 minute taking courses for over 1,000 participants.

Robyn has developed systems and processes around the best way to write minutes and is passionate about sharing these with others who strive to be excellent minute takers.

Robyn runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand where it was the top Professional and Executive Development course for 2015 and 2016.
















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